To take full advantage of the enhanced security protocols in Backup Exec R3 you must upgrade all the media servers and the remote agents to the new version. However, as with previous versions, Backup Exec R3 maintains compatibility with a limited number of versions of the remote agent to accommodate a more gradual upgrade process.
If Backup Exec R3 is used for backup or restore operations with a remote computer that is running a compatible previous version of the remote agent, the job runs and is expected to complete with exceptions.
The following message appears in the job log, and in the alert when the job completes:. The remote computer is running a previous version of the Backup Exec Remote Agent. You must upgrade the remote agent to enable secure communication between the agent and Backup Exec media servers. Veritas recommends that you upgrade all the media servers and the remote agents to the latest version of Backup Exec.
The managed media servers or the secondary servers in the CASO or SSO configuration maintain copies of the server certificates from the central administration or the primary server, so that they are also able to establish secure communication with the remote agent computers that have a valid trust relationship with the central administration or the primary server.
These servers also maintain their own local server certificates, which can also be used to establish trust relationships with remote agent computers if the central administration or primary server is unavailable. To protect clustered resources, the trust relationship must exist between the media server and the remote agents on all of the physical nodes in the cluster. If the remote agents on the cluster nodes were push-installed from the media server then the trust relationship was established during the installation and no further action is required.
However, if the remote agents were installed using another method you must establish the trust manually with all of the physical cluster nodes, not just the virtual cluster name. This ensures that secure communication can be established between the media server and the active cluster node for backup or restore operations for all of the physical cluster nodes.
Use one of the previous methods described to manually establish the trust relationship between the media server and all of the physical nodes of the cluster. The security certificates maintained by Backup Exec R3 media servers are valid for one year, and are automatically renewed during normal operations at approximately half way through the certificate lifetime.
When the media server certificates are renewed, the previous certificates are maintained throughout the remainder of their lifetime so that secure communications can continue to be established with the remote agents in which the client certificates have not yet been renewed. After renewal of the media server certificates, the corresponding client certificates on the remote agent computers are also automatically renewed during future operations.
This ensures that ongoing secure communication between media servers and remote agent computers can be maintained with minimal need for user interaction. If a remote agent computer becomes disconnected from communication with the media server for an extended period of time and the client certificate expires, you must manually re-establish the trust relationship with the media server before normal operations can resume. Please note that this document is a translation from English, and may have been machine-translated.
It is possible that updates have been made to the original version after this document was translated and published. Veritas does not guarantee the accuracy regarding the completeness of the translation. You may also refer to the English Version of this knowledge base article for up-to-date information. Support Knowledge base Enhanced network security in Backup Exec R3. Article: Press Next. Starting up the Backup Exec console. Press "Get software patches and updates".
Update with the latest hotfixes. The arrows on the picture are marking the steps that are going to be configured. Start with Create Logon Accounts. Put a checkbox in "Automatically recreate user accounts and mailboxes",.
Select "Backup-to-disk folder" and selecting the "device" we created in earlier setup. You can post now and register later. If you have an account, sign in now to post with your account. Paste as plain text instead. Only 75 emoji are allowed. Display as a link instead. Clear editor. Upload or insert images from URL. Sign in to follow this Followers 0. Click Base and upgrade installers to view the files associated with this product version.
Check the box next to each file that you wish to download, then click Download. The Download button will appear once you check the first file. If you are asked to select a VEMS account, select the account that you wish to be the account of record for your download transaction.
Note: You may not be entitled to download all files listed as some Veritas product offerings entitle different file sets. For example, some product offerings vary by platform Windows, Linux, Unix, etc.
In these cases you will only be able to download files for the platforms entitled by your VEMS entitlements. To view which products and versions you are entitled to download, log into VEMS by clicking Licensing on Support home page.
Once logged in, click Entitlements at the top of the page. Locate the entitlements for this product and verify that the Entitled Version for at least one entitlement for the product is greater than or equal to the version of the product you want to download.
You will not be able to download the product if the version of the product you want to download is greater than the Entitled Version of all of the entitlements for the product. The Download Center records all download transactions. Select the VEMS account you wish to be the account of record for your download transaction. Click Updates to view all software updates associated with this version of the product.
Click the Update name to view the full details of the update and to download its files. If you are having any trouble downloading files you think you should be able to download, first contact someone within your company that has administrative access to your VEMS account s. If you still need assistance, you can chat with us from the Support homepage or contact us. Base and upgrade installers lists download files for full product releases and version upgrades.
To download, check the box next to each file that you wish to download and click Download. The Download button will appear after you've checked the first file.
See Download instructions for more information. Updates lists updates that apply this release. To view more details and to download, click the Update name link. Enter an entitlement ID to download the selected files. We noticed that while you have a Veritas Account, you aren't yet registered to manage cases and use chat. Contact us for help registering your account. Chat is currently not available. Please check back on Monday when our supported chat hours begin.
My support cases Create case Start chat. Switch user User details End impersonation. My Profile Sign Out. Impersonate a user. User email User not found. Close Submit. I am trying to upgrade an existing version of Backup Exec we have to R3 version.
At the moment, i have installed the original version of in a bit Windows Server R2 VM, for testing purposes before i do the real thing. I have downloaded the. And when i look at this. However, when i try and open any other.
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